Privacy & Protection

Privacy Policy

Effective Date: January 1, 2026 • Last updated: July 2026

Your Privacy Matters

At Haja Technologies Ltd., we are committed to keeping your personal information safe. This Privacy Policy outlines how we collect, handle, store, and protect data when you interact with our WhatsApp conversational marketplace service.

1. Information We Collect

When you use Haja to list or discover products via WhatsApp, we collect minimal data necessary to fulfill our service:

Account Identifier: Your WhatsApp phone number used for communication.
Product Information: Captions, titles, descriptions, prices, features, and images sent through WhatsApp messages for listing creation.
Location Data: State or location details provided in listing text or account settings to filter localized product queries.
Subscription & Transaction Data: Listing counts, subscription tier status, and payment confirmation details.

2. How We Use Your Information

We use the collected information exclusively to provide and improve the Haja conversational shopping experience:

To automatically generate web product listings from your WhatsApp messages.
To direct prospective buyers straight to your WhatsApp direct message for deal closing.
To send service updates, subscription limit warnings, and transaction receipts.
To prevent fraud, spam, and unverified bulk media uploads.

3. Data Storage & Third-Party Services

Haja integrates with trusted third-party infrastructure providers to deliver high availability and security:

Meta / WhatsApp Business Cloud API: Used to securely receive and reply to WhatsApp messages.
Cloudinary: Used for secure media storage and optimization of product images.
MongoDB Database: Encrypted databases hosted on secure cloud infrastructure.

We never sell, rent, or trade your personal information or contact numbers to third-party advertisers.

4. Data Retention & Your Rights

We retain product listings and account data as long as your account remains active on Haja. You have the right at any time to:

Access and review all data associated with your phone number.
Request modification or correction of your product listings.
Request complete deletion of your account, phone number, and all associated media from our system.

Request Account & Data Deletion

If you wish to remove your phone number, product listings, and all personal data from our servers, you can submit a deletion request through our automated portal.

Go to Data Deletion Page

5. Contact Us

If you have any questions or privacy concerns regarding this Privacy Policy, please contact our support team at support@haja.app.